Turn Every Buyer into a Repeat Customer.

Connect your store, CRM and marketing automation into one intelligent system, grow revenue, loyalty and retention automatically and predictably.

MYT / Where We Serve / Retail and D2C

What we do

MYT connects your eCommerce, CRM, analytics and marketing tools into one ecosystem, turning first-time buyers into loyal, repeat customers through automation and personalisation.


For D2C Founders For eCommerce Managers For Retail Operations Heads For Marketing Directors

Increased Repeat purchase rate
1 %
Reduced Customer response time
1 %
Improved Conversion rate
1 %
Marketing ROI visibility
1 %

Problems we solve

  • Customer data scattered across store, CRM and spreadsheets
  • Manual follow-ups cause abandoned baskets and missed upsells
  • Repeat sales drop due to lack of personalisation
  • Marketing and sales teams work in isolation
  • No unified visibility on ROI, lifetime value or churn

Summary Insight: Without automation and insight, brands work hard but grow unpredictably.

Aligned service packs

We unify marketing, sales and customer experience into a connected digital infrastructure — creating a single view of your buyer journey from awareness to repeat purchase.

Growth Enablement Pack

eCommerce, CRM and customer automation

Visibility & Insights Pack

Dashboards for sales, retention and campaign ROI

Collaboration & Workflow Pack

Cross-team coordination for fulfilment and marketing

Compliance & Governance Pack

Secure patient DMS, audit trails and retention policies

Efficiency & Automation Pack

Automated claim submission, billing workflows and reminders

Visibility & Insights Pack

Dashboards showing occupancy, revenue, compliance and efficiency metrics

Key features & capabilities

Workflow Automation

Shopify / WooCommerce store integration with CRM and automation tools

Digital Forms

Automated WhatsApp, email and SMS follow-ups

System Integrations

Loyalty and referral programme automation

Audit Trails & Logs

Real-time dashboards for repeat sales, churn and customer value

Role-Based Access

AI-driven personalisation and abandoned-cart recovery

Implementation process

A predictable, low-friction rollout:

Phase1
Discovery & Mapping

Review store systems, marketing tools and data sources.

Phase 2
Design & Configure

Build automation flows and dashboards.

Phase 3
Pilot & Validate

Run limited-scope campaigns to measure engagement uplift.

Phase 4
Train & Adopt

Equip sales, marketing and fulfilment teams.

Phase 5
Scale & Support

Roll out to all channels with continuous monitoring and insights.

Typical Timeline: 4–6 weeks for measurable results.

Case Study: D2C Brand Growth and Customer Insights Transformation

Client: D2C Brand

Challenge

Fragmented customer data and low repeat purchases.

Solution

Implemented MYT’s Growth Enablement and Insights Packs with Shopify and Zoho CRM.

Impact

Repeat purchase rate increased by 65 %, conversion rate improved by 40 %, and full visibility achieved across sales and retention metrics.

MYT gave us a unified system. Every order, message, and campaign now connects. We have doubled retention in three months.” – D2C Brand
Microsoft 365 logo (2022)
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Pricing and Plans — Scalable to Your Brand

Per Month
Per Year

Starter

Best For Small legal teams

£490/Per Month

  • Document automation, DMS, task workflows
Purchase now

Professional

Best for Mid-size firms

£890/Per Month

  • Dashboards, client portals, compliance pack
Purchase now

Enterprise

Best for Multi-office or specialist firms

Custom Quote

  • Full automation, analytics, dedicated support
Purchase now

Starter

Best For Small legal teams

£490/Per Month

  • Document automation, DMS, task workflows
Purchase now

Professional

Best for Mid-size firms

£890/Per Month

  • Dashboards, client portals, compliance pack
Purchase now

Enterprise

Best for Multi-office or specialist firms

Custom Quote

  • Full automation, analytics, dedicated support
Purchase now

Digital Marketing Agency

Social Media Markating

Start Up Business

Social Media Markating

Frequently asked questions

Can MYT integrate with Shopify or WooCommerce?

Yes. MYT integrates directly with both platforms to automate CRM and marketing workflows.

Does MYT work for both online and offline retail?

Yes. MYT supports omnichannel setups, connecting in-store and online data for a single customer view.

Can we use our existing CRM?

Absolutely. MYT integrates with Zoho, HubSpot and other leading CRMs.

Is data security ensured?

Yes. All systems use encrypted APIs and are hosted on secure Microsoft or Zoho environments.

How does MYT improve customer retention?

By automating personalised follow-ups, loyalty programmes and re-engagement campaigns.

How long does setup take?

Most brands go live within 4–6 weeks, starting with a pilot campaign.

How do you measure ROI?

Through Power BI dashboards showing repeat rate, retention cost and lifetime value.

Build Customer Loyalty That Lasts

Automate retention, personalise engagement, and grow lifetime value.