Convert more, respond faster, grow repeat revenue

From store build to CRM and engagement automation, create a seamless customer journey that boosts conversion and lifetime value.

MYT / How We Deliver / eCommerce & Customer Engagement

What we do

MYT eCommerce and Customer Engagement provides Shopify or Woo builds, CRM, WhatsApp or email automation, loyalty, and sales BI for higher conversion and repeat revenue.

For D2C For Retail/SME For Services

From audit to action plan
1 D
Reduced delivery risk
1 %
Faster decision cycles
1 X
Transparency
1 %

Problems we solve

Typical triggers for this service:

  • No professional online storefront or fragmented sales channels
  • Leads slipping through the cracks; manual follow-ups
  • Slow responses leading to lost deals
  • Low repeat sales and poor segmentation
  • No single view of the customer

Popular use case

Shopify store + CRM with automated WhatsApp updates

Loyalty program and subscription commerce

Lead nurture sequences for high‑ticket services

Sales BI for AOV, repeat %, and cohort tracking

Key features & capabilities

Store build

Shopify/Woo with payments, shipping, and tax

CRM setup

Leads → deals → customers with segmentation

Engagement automation

WhatsApp/email/SMS journeys

Loyalty & referrals

Rewards, subscriptions, offers calendar

AI Add-Ons

Reco engine, Churn propensity, Chatbots

Implementation process

A predictable, low-friction rollout:

Phase 1
Discover

PhaOffer, ICP, channels, content

Phase 2
Build

Store theme, catalog, CRM, forms

Phase 3
Integrate

Payments, shipping, marketing, support

Phase 4
Automate

Journeys, loyalty, alerts

Phase 5
Scale

BI dashboards, A/B tests, omni‑channel

Typical timeline: 4–8 weeks for Store+CRM; 8–12 weeks with automation & loyalty (package dependent).

Case Study: D2C Gourmet Foods Growth Engine

Client: D2C Client

Challenge

A brochure site and manual WhatsApp replies limited growth and repeat sales were low.

Solution

Launched Shopify with bundles and UPI/COD options

Set up CRM with segmentation and lifecycle stages

Built WhatsApp/email journeys for onboarding and re‑engagement

Introduced loyalty and referral flows

Dashboard for CVR, repeat %, and response time

Timeline

Went live in 6 weeks; automation added by week 9

Impact

✓ Conversion rate +28% within 2 months

✓ Median response time down 55%

✓ Repeat purchase rate up 34% in quarter 2

✓ Support tickets auto‑triaged; CSAT improved

“Our store finally works like a growth system, with faster responses and steady repeat revenue.” – D2C Client

Microsoft 365 logo (2022)
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Discover the right price plan for you

Per Month
Per Year

Essential

$19/Per Month

  • Lead, deal, contact, calendar and pipeline management
  • Seamless data import and 400+ integrations
  • 24/7, multi-language support
Purchase now

Professional

$49/Per Month

  • Full email sync with templates, open, click tracking & emailing
  • Automations builder, including email sequences
  • Meeting, email and video call
Purchase now

Enterprise

$129/Per Month

  • Streamlined lead routing and account access control
  • Document and contract management with e-signatures
  • Revenue forecasts & reporting
Purchase now

Essential

$29/Per Year

  • Lead, deal, contact, calendar and pipeline management
  • Seamless data import and 400+ integrations
  • 24/7, multi-language support
Purchase now

Professional

$69/Per Year

  • Full email sync with templates, open, click tracking & emailing
  • Automations builder, including email sequences
  • Meeting, email and video call
Purchase now

Enterprise

$199/Per Year

  • Streamlined lead routing and account access control
  • Document and contract management with e-signatures
  • Revenue forecasts & reporting
Purchase now

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Start Up Business

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Frequently Asked Questions

 What can this service improve for an eCommerce brand?

It improves conversion, automates follow ups, reduces response time, and increases repeat sales through CRM, journeys, and loyalty systems.

Does this service help businesses that already have a store but low repeat revenue?

Yes. Low repeat revenue is a common trigger. We introduce segmentation, loyalty, and re engagement journeys to increase lifetime value.

 Do you support service businesses, not only online stores?

Yes. High ticket services, education, consulting, and wellness brands use this service for lead nurturing and lifecycle engagement.

Can you integrate Shopify or WooCommerce with CRM and WhatsApp automation?

Yes. We connect storefronts with CRM, WhatsApp, email, and payment platforms to create a unified customer journey.

How long does a typical Store and CRM implementation take?

Most builds finish in 4 to 8 weeks. More complex setups with automation and loyalty complete in 8 to 12 weeks depending on scope.

Do I need technical knowledge to manage the automations?

No. Journeys run automatically and teams can manage updates from simple dashboards without technical skills.

Ready to Grow Your Store Faster?

No matter where you are starting from, MYT helps you build systems that save time, reduce errors, and support growth with confidence.