Integration
Shopify, your marketplaces, your accounts, your stock, your CRM. Each was bought to do one job well, and none was built to talk to the others. So the gaps get filled by hand, by copying, checking and re-keying. Integration is the work of closing those gaps, so the systems pass data between themselves and your team stops being the bridge.
Why this matters now
The oversell, the three-day month-end, the enquiry that went cold, the report nobody quite trusts. They look like separate problems, but underneath they are the same one: data that does not move cleanly from one system to the next, so a person has to carry it. Close the gaps and the symptoms you are firefighting ease together, because they were never really separate.
What it is
It is not ripping everything out for one big platform. It is connecting the tools you have, Shopify, your marketplaces, your accounting, your ERP or stock system, your CRM, so the data passes between them automatically and means the same thing everywhere. We are vendor-neutral, with nothing to resell, so the advice is about what fits you, not what pays us.
The method is the same each time: map where your data lives and where it breaks, connect the systems, clean and reconcile what flows between them, then hand it over so your team runs it. The decisive part is the data engineering underneath, the part a reseller or a marketing agency does not touch, and the same connected foundation powers your reporting and any AI you add. You build it once, and use it everywhere.
Common integrations
Each of these is a place we are asked to fix again and again. Start with the one that sounds like your week.
Sales posting as one lump sum, so the books never reconcile.
Payouts · fees · reconciliation
Payouts that will not match the bank feed in Xero.
Bank feed · summaries · tax
Connecting an ERP you own, or working out whether you need one.
Odoo · NetSuite · Dynamics · ERPNext
Stock and orders kept in step across Amazon, eBay and Shopify.
Stock · orders · channels
Enquiries that vanish instead of becoming records you own.
Conversations · leads · follow-up
Cleaning and moving messy data so you start on solid ground.
Cleaning · mapping · migration
What you get
The copying, checking and re-keying between systems stops, because the systems do it themselves.
Your numbers agree across tools, so reporting and decisions rest on data you can trust.
It runs on the tools you already pay for, connected and cleaned, not replaced.
Your team is left able to run it, with the data foundation in place for whatever you add next.
We will tell you what you actually need. Sometimes that is a single connection between two tools; sometimes it is deeper work on the data underneath; occasionally it is advice not to buy the thing you came in asking for. Because we resell nothing, that judgement is straight.
Common questions
In short
Start with the most expensive gap
Book a 30-minute review and we will look at where your systems fail to talk, and which gap is costing you most to bridge by hand.